Absolutely WOW! Installed myself following the YouTube video. Simple. I am amazed how you can use programs or manual to get whatever you want. We've had it for 2 weeks, and we I LOVE it! We cancelled our massage membership and replaced it with this. Air compression, rollers, massagers and heat make it heavenly. It's super comfortable and adjustable to any strength level. The hard part is not falling asleep it is so comfortable. The Shiatzu lower back is fantastic.
This chair is amazing! My husband and I use it about every day. We have had it for about six weeks and I am still learning new things it will do. It is also not too bulky looking and is a very high quality piece of furniture that doesn't look out of place in the living room. Love the foot rollers also! I have plantar fasciitis in my left foot and this is really helping after a long work day! I am so pleased with the purchase and very happy that we picked this chair. I had an excellent purchasing experience also. Sophie was very helpful and answered all of my questions and concerns when I was comparing different chairs and deciding on the best choice for us. She is very knowledgeable about the products and very patient! Definitely make use of the online chat for any questions you have as that made by buying experience fun and eased my concerns about making such a large purchase online. The chair arrived as promised and we have had no problems at all. It really is like having a personal massage therapist at home!