Beautiful chair which helps an ongoing back problem I have. I think the chair is very well made. A great addition is the fact that you can play you favorite music or sounds via bluetooth while using the chair. My favorite massage is the Thai, which also stretches your spine/lower back and unexpectedly I have found the chair to be helpful for my lower back issues. You do, however, have to experiment with the settings and sometimes you will have to adjust the strength of certain massages.
Product received in good condition, quite heavy but delivered over threshold and was able to manover to it's location using sliders. Set up is minimal as unit is already assembled. Instructions leave a lot to be desired but persevered and ultimately by trying all the options managed to find suitable massage options. My partner is 5' 4" tall and has difficulty getting the automatic adjustment working so uses a cusion to raise the shoulder higher so the neck massage works. Otherwise unit works well and is well finished.
This is the best purchase I ever made. I wish I had bought it sooner. Have been looking at the Osaki chairs and after a demo, gave it a try. Love the features and variations of settings. Everyone in the family fights for times on it. I had a bit of neck and back problem, but now they are gone. Great to melt the stress and tension away after a long day at work. Awesome~
This massage chair has exceeded my high expectations. I work in an office and have multiple aching areas around my back. This chair gives a massage like a professional! The zero gravity is great for leaning back and really feeling the kneading motion. The air bags squeeze enough to feel great on arms and the legs. It’s very good quality and was shipped fast. It looks great as well. Highly recommend
Hopefully this will last. My old massage chair from Costco in 2009 by Human Touch had developed peeling flakes on the vinyl cover, all over, and nobody can repair it. The new chair hopefully will have more durable leatherette and see how long this last. Right now this chair is very good, well made, motor is strong, Bluetooth works, etc. Shipped to LA from Dallas. No problems with shipping. No assembly required.
I bought this for my wife. She loves it! I, however, am a lot taller than she is and being 6'5, the chair doesn't fit me real well. Don't get me wrong, I enjoy the massage very much. I am just a big guy. The quality and look is very nice. Everything works just fine as opposed to the horror stories I had been reading in on-line reviews. The foot massage is way to rough for me but the wife thinks it is perfect. My biggest complaint is the bluetooth speakers. If you are going to have them there, let them be heard even when the 15 minute programmed massage stops.