It comes in two boxes, we were able to move the heavier main frame up two steps into the house (husband and me). After that we used the bottom rollers to move it to the desired location. Set up is very simple but the manual was so.wordy I much preferred the YouTube video on set up. One person could set it up. After that it was time to relax. The pre set modes were awesome. Wear socks as the foot roller cover s cannot be removed for washing. For this price point, this is probably the best massage chair ever. It really exceeded our expectations. Am looking forward to lots more spa sessions.
It's been a while since I had my last chair. This one has more than my last chair and I have a line of family waiting to give it a try. I have read all the reviews about this model and yes I would change one or maybe two things on the programs but those are just my personal preferences. Over all I spent many hours learning what this chair can do and how to make it my dream chair. The answer is simple learn the controls and you will find how to increase or decrease the message you will receive. I am very happy with the purchase. I hope it last for years to come. I spent months researching all the chairs out there and drove my wife nuts. So when I made the decision to buy this one my wife wasted no time getting it for me. I hope you find the chair you are looking for, I have found mine.
works well. save yourself and get the in-house installation (impossible to lift and handle), once in place easier to move around on wheels if needed. has adequate programs considering the price point, but for example taller people wont get adequate neck massage. the remote is annoyingly louder than the machine for no good reason. good space saving design, even in a living room corner.
We are SO IMPRESSED with this chair !!! We researched all the chairs from Osaki and the 4000LS sounded like the newest, most innovative model of massage chair made by Osaki. We also, researched all the other chairs on the market and concluded that this was BY FAR the best "bang for our buck". We WERE NOT DISAPPOINTED ! Excellent quality, super therapeutic massage (LOVE the foot rollers !!!!) and the heat is a BIG PLUS. We joke that we'll have to stay married for ever since if we ever divorced, it would cost us a fortune in legal fees fighting over the "custody" of this chair :)