Wow what an amazing chair. I can’t even describe how pleased I am. I’ve been in other companies chairs and they do not compare! Beautifully crafted and looks like an art piece in my home. Everyone who sees it will make a comment about just how outstanding it looks. The massage chair itself is the Lamborghini of chairs. I am 100% honest about this and is worth every cent! I have back issues and am on my feet 24/7 as a health care worker and this has made my life so much better. Now the customer service is the best I’ve ever seen for any company for any products. They are responsive attentive and give you a personal experience. I just can’t say enough about the company because at the end of the day they are the only ones that can help and and answer your questions. If anyone has a any questions pertaining to the chair or service feel free to ask a question on here and I will gladly answer. I am not getting paid for this review though I love it and recommend it for anyone who wants a massage like the real thing. I have enjoyed mine everyday and look forward to getting home from work and decompressing. You cannot go wrong here!!