I Purchased the Photon S and the Wash & Cure station 2.0, the only order dissapointment was an 8 day delay between the printer arriving and the W&C station arriving. Customer service was very prompt to provide tracking information and to follow up after delivery to be sure my order was filled. Having come back from holidays, I unpacked both units. Overall excellent first impression. The packaging was superb, very strong and safe. Unfortunatly the funnel/filters were not in my box, but customer service immediately sent out a pack of them. The printer cover is plastic, when opening or closing the unit it feels very weak / flimsy, not sure how long it will last without breaking. Otherwise both units appear well built and sturdy. One suggestion to improve would be having the power switches and the USB port on the front of the unit. Perhaps they are on the side/rear to prevent spills from damaging them? The instructions included on the USB stick were easily followed to setup, clean, level and test LED's. One suggestion for improvement is to include instructions about how to update firmware. I am printing my test prints today, very excited to begin using the printer to make items for tabletop gaming.
This is my first printer and wow was I blown away with the ease of use and print quality. There is a learning curve at first but any errors i had in printing were because of something i did not knowing what to do. for sure gonna add another in the future hopefully they make a huge Photon S xl lol
I purchased the printer a couple months ago and i love it! while a lot of people complain that the printer frame is made of plastic it doesn't even matter! what matters is how solid the components are and how GOOD the prints come out. the learning curve is not bad and the software is very simple but it does the job. Also the customer service they have is amazing, i contacted them and i got a very professional representative called Viki helping me within less than 24 hours and she was very polite and really really helpful :) I hope they keep developing products and become a very successful company. the only thing i find difficult is that the material printing settings are a bit tricky to figure out, maybe they could add that information in their website.