I received the flat iron in a week. Arrived earlier than I expected. It’s the exact color I ordered. Came with a plastic case which will come in handy for travel. It heated up quickly. Definitely would recommend. I did not have to contact seller.
I just got it and used it immediately. It heats up fast and gets the job done great!!! Totally recommend for people with bangs! I use it to fix up my bangs and because of its small size, I can easily get to the roots without burning my hairline/forehead! LOVE IT