5 stars for customer service! The wig got to me sooo fast and the communication was great! 4 stars for the wig. It is a lovely wig BUT it’s does bleed when you put water or anything on it. It also sheds a bit. But it’s beautiful and so soft. I wish the part was a bit bigger since I ordered the front one but otherwise I loved the wig. Order it! I don’t ever think I’ll go back to black or brown wigs now lol
This wig is absolutely GORGEOUS! I ordered a 16 inch, 150% density, 13x6 T part. The color, the curls, the feel and texture, and the movement of this hair is so bomb. I gave it four stars only because the cap is smaller than an average size as stated so it’s definitely not big head friendly. I barely got it to sit right and my hair is cut down pretty short so if you have longer/thicker hair and a larger head I would maybe not buy this. It also has shed quite a bit, but that could be all from me plucking. Nothing too bad though. The color will bleed when washing and styling with water, but that’s pretty normal with color units. I can’t say anything else negative about it. It comes with a detachable elastic band sewn in and combs for convenience which is a plus. The shipping was decent being that it’s coming from China. I received it in about a week. It was packaged like they care about how it looks when it gets to you and I can appreciate that. This is my first time ordering from this company and they absolutely gained a returning customer. I highly recommend.